Effects of Strategic Management Drivers on Performance of Airports in Kenya
Keywords:
Strategic Human Capital, Safety and Security strategy, Strategic Customer Focus, Strategic Information Communication Technology
Abstract
The main objective of this study is to establish the effect of strategic management drivers on performance of airports in Kenya. This study is guided by the following specific objectives:- to find out the effects of strategic human capital on performance of airports in Kenya, to establish the effects of safety and security strategy on airports performance in Kenya, to determine the effects of strategic customer focus management practices on airports performance in Kenya, and to establish the effects of use of strategic ICT on airports performance in Kenya . The study is based on the Contingency theory and Stakeholder theory. The study will adopt correlational research design and will use both statistics (quantitative) and themes (qualitative) to develop strong evidence in support of the study variables.The target population of the study comprises of 2078 respondents cutting across the whole organization ranging from senior managers to staff that are directly linked to the airports operations from all the airports in Kenya.
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Mucheru, J. (2008). Application of the balanced scorecard in performance management among
commercial banks in Kenya, Unpublished MBA Project, Nairobi .University of Nairobi.
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Sector: The case of the Kenya Coast. KCA Journalof Business Management, 2(2), 52-58.
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European Scientific Journal. 9(13), 375-401.
Nasuirma, D. K. (2000).Survey sampling theory and methods. Nairobi: University of Nairobi press.
Odhuno, L., Kambona, O., Othuno, E. &Wadongo, B. (2010).Key performance indicators in the
Kenyan hospitality industry. A Managerial perspective benchmarking .An International
Journal, 17 (6), 858-875.
Odongo, T.O. (2008). Strategic Responses by Kenya Tourist Development Corporation to Changes
in its Environment. University of Nairobi: Unpublished MBA Project.
Onwuka, E.C and Eguavoen, A.. (2007).Globalization and Economic Development The Nigerian
Experience, Journal of Social Science 14(1): 45-51.
Polit, D. F.; Beck, C. T.; Hungler, B. P. 2001. Essentials of nursing research:methods, appraisal, and
utilization.
Simonsen, C. E., and Spindlove, J. R. (2007). Terrorism Today: the Past, the Players, the Future (3rd
ed.). New Jersey: Prentice Hall.
Snell, S.A., Lepak, D.P. &Youndt, M.A., 1999.Managing the architecture of intellectual capital:
Implications for strategic human resource management.
Stonich, P. J. (ed.). 1982. Implementing Strategy: Making Strategy Happen. Cambridge,
MA:Ballinger Publishing Co.
Uzel, J. (2012). The effect of strategic value-based management on the performance of organizations
in Coast Province, Kenya, International Journal of Business & social Science, 3(16), 262-
270.
Yang, Chung-Wen, 2008.The relationship among leadership styles, entrepreneurial Orientation and
business performance, Managing global Transitions 6 (3): 257-275.
International Review of Politics and Development,
Amankwah-Amoah, J. and Debrah, Y.A. (2011) Competing for scarce talent in a liberalize empirical
investigation. Industrial Marketing Management, 39(7), 1170-85
Awino, ZB. (2011). An Empirical Investigation of Selected Strategy Variables on Firms
Performance: A Study of Supply Chain Management in Large Private Manufacturing Firms
in Kenya. Prime Journal of Business Administration and Management (BAM). Volume
1(13):101-113.
Baptiste, Ian,( 2001). Educating Lone Wolves: Pedagogical Implications of Human Capital Theory,
Adult Education Quarterly, Vol.51 No.3, American Association for Adult and Continuing
Education.
Bertschek, I., Kaiser, U., (2004). Productivity effects of organizational change: micro-econometric
evidence. Management Science 50 (3), 394–404.
Charles, M.B., Barnes, P., Ryan, N. & Clayton, J. (2007) Airport futures: Towards a critique of the
aerotropolis model, Futures, 39, pp. 1009-1028.
Cheng-Kang Yuan,Chuan-Yin Lee, 2011. Exploration of a construct model linking leadership types,
organization culture, employees performance and leadership performance, Procedia- Social
and Behavioral Sciences journal 25 (2011) 123-136.
Chenhall, R. H.( 1997). Reliance on manufacturing performance measures, total quality management
and organizational performance. Management Accounting Research journal, 8(2), 187-206.
Combs, C. C., and Slann, M. (2002).Encyclopedia of Terrorism. New York, NY: Facts On File, Inc.
Clarkson, M. (1995).A stakeholder framework for analyzing and evaluating corporate social
performance. Academy of Management Reviewjournal, 20 (1): 92-117.
Curtis, T., 2000.Understanding aviation safety data.Warrendale, PA: SAE Publications Group.
Czenter, A.. (2002) Intellectual capital ROI: a current map of human capital antecedents and
consequent, Journal of Intellectual Capital, Vol. 3 No. 3, pp. 223-47.
Donaldson and Preston, L.E. (1995). “The Stakeholder Theory of Corporation: Concepts, Evidence
and Implication”, Academy of Management Review, 20/1: 65.
Debrah, Y.A. and Amankwah‐Amoah, J. (2011), “The evolution of alliances in the global airline
industry: a review of the Africa experience”, Thunderbird International Business Review,
Vol. 53 No. 1, pp. 37‐50.
Douglas, T. J., & Judge, W. Q. 2001. Total quality management implementation
and competitive advantage: The role of structural control and exploration. Academy of
Management Journal, 44(1), 158.
Endri,(2010).Peran Human Capitaldalammeningkatkankinerjaperusahaan
:SuatutinjauantoeritisdanEmpiris, JurnalAdministrasiBisnis vol.6,No.2 : hal.179-190.
environment: evidence from the aviation industry in Africa, The International Journal of
Human
Evered,A. (2006) The Impact of New Security Measures on Airport Retailing in the UK. Retrieved
from http://www.airport-int.com
Humphreys, I,Francis, G, and Ison, S., (2004) Airports’ perspectives on the growth of low-cost
airlines and the remodeling of the airport-airline relationship, Tourism Management, 25, 507-
514.
Iravo, M., Ongori, J. &Munene, C. (2013). Factors affecting the performance of hotels and
restaurants in Kenya. A case of Kisii County. Interdisciplinary Journal of Contemporary
Research in Business. 4(12), 897-928.
Jeston, J. (2008). High performance management.Industrial Engineer: IE, 40(5), JKIA-Terminal/-
/1950106/2376590/-/format/xhtml/-/1vvicz/-/index.htmJournal of Marketing, 57(January),
23–37.
Joiner, T. A. 2007.Total Quality Management and performance; the role of organization support and
co-worker support.International journal of Quality & Reliability Management, 24(6), 617-
627.
Kaplan, R. S., & Norton, D. P. 1992. The Balanced Scorecard--Measures That Drive Performance.
Harvard Business Review, 70(1), 71-79.
Kotler, P.(2000), Marketing Management. 10th edn., New Jersey, Prentice-Hall.
Kohli, A.K. and B.J. Jaworski (1990), "Market Orientation: The Construct, Research Propositions,
and Managerial Implications,"Joumal of Marketing, 54 (2), 1-1
Kotter, J. P., and Cohen, D. S. (2002).The Heart of Change.Boston: Harvard Business School Press.
Kurpius, S.E.R. & Stafford, M.E.( 2006). Testing and measurement: A user-friendly guide.
California: Sage Publications.
Lepak, David P, (1999). The Human Resource Architecture, Toward a Theory of Human Capital
Allocation and Development, Academic of Management Review journal, Vol.24 No.1 Pg.36-
38.
Martin–Cejas, R.R. (2006) Tourism service quality begins at the airport. Tourism Management,
27(5), 874–877.
Mugenda O.M &Mugenda A.G. (1999), Revised in 2003. Research Methods:Quantitative and
Qualitative Approaches. Published by African Centre for Technology (ACTS) NairobiKenya 1999.
Muthoka, N.M. (2014). Effects of strategic management drivers on organizational of performance in
the tourism sector in Kenya, The Strategic Business and Change Journal management,
2(40),762-774.
Mucheru, J. (2008). Application of the balanced scorecard in performance management among
commercial banks in Kenya, Unpublished MBA Project, Nairobi .University of Nairobi.
Mhenga, P. &Owuor, G. (2009). Opportunities for Micro and Small Scale BusinesseIn the Tourism
Sector: The case of the Kenya Coast. KCA Journalof Business Management, 2(2), 52-58.
Njihia, M., Obara, M. &Mauti, M. (2003).The Critical Success Factors and Challenges in EProcurement Adoption among Large Scale Manufacturing firms in Nairobi. Kenya.
European Scientific Journal. 9(13), 375-401.
Nasuirma, D. K. (2000).Survey sampling theory and methods. Nairobi: University of Nairobi press.
Odhuno, L., Kambona, O., Othuno, E. &Wadongo, B. (2010).Key performance indicators in the
Kenyan hospitality industry. A Managerial perspective benchmarking .An International
Journal, 17 (6), 858-875.
Odongo, T.O. (2008). Strategic Responses by Kenya Tourist Development Corporation to Changes
in its Environment. University of Nairobi: Unpublished MBA Project.
Onwuka, E.C and Eguavoen, A.. (2007).Globalization and Economic Development The Nigerian
Experience, Journal of Social Science 14(1): 45-51.
Polit, D. F.; Beck, C. T.; Hungler, B. P. 2001. Essentials of nursing research:methods, appraisal, and
utilization.
Simonsen, C. E., and Spindlove, J. R. (2007). Terrorism Today: the Past, the Players, the Future (3rd
ed.). New Jersey: Prentice Hall.
Snell, S.A., Lepak, D.P. &Youndt, M.A., 1999.Managing the architecture of intellectual capital:
Implications for strategic human resource management.
Stonich, P. J. (ed.). 1982. Implementing Strategy: Making Strategy Happen. Cambridge,
MA:Ballinger Publishing Co.
Uzel, J. (2012). The effect of strategic value-based management on the performance of organizations
in Coast Province, Kenya, International Journal of Business & social Science, 3(16), 262-
270.
Yang, Chung-Wen, 2008.The relationship among leadership styles, entrepreneurial Orientation and
business performance, Managing global Transitions 6 (3): 257-275.
Published
2018-08-30
How to Cite
Koros, R. C., Namusonge, P. G. S., & Sakwa, P. M. (2018). Effects of Strategic Management Drivers on Performance of Airports in Kenya. IJRDO - Journal of Business Management, 4(8), 46-62. https://doi.org/10.53555/bm.v4i8.2265
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