Gecheo PO, Thuo JK, Byaruhanga J. THE RELATIONSHIP BETWEEN CUSTOMER EXPERIENCE MANAGEMENT AND ORGANIZATIONAL COMPETITIVENESS OF MOBILE TELECOMMUNICATION SERVICE PROVIDERS IN KENYA. JBM [Internet]. 2016Dec.31 [cited 2024Oct.7];2(12):77-101. Available from: http://13.234.104.160/index.php/bm/article/view/1540